Terms of Service

My Girl Friday guarantees the highest level of confidentiality at all times.  We do not pass or sell client information on to 3rd parties.  If required we are happy to sign a confidentiality or non-disclosure agreement.  All work will be kept on file for a period of 12 months.  After this time, work will be deleted unless specifically instructed.


  • One hour consultations and quotations are free and carried out in person or via phone, Zoom, Skype or email.

  • All work carried out will be proof-read, however final proof reading of work lies with the client.

  • For larger projects, time frames and deliverables will be negotiated with the client.

  • My Girl Friday does not accept liability or responsibility for the end use of documents or materials produced or edited by us on behalf of the client.

  • My Girl Friday retains the right to refuse work which we feel is illegal, immoral or objectionable.

  • Under no circumstances will My Girl Friday be liable to the client for any loss or damage including and without limitation, indirect or consequential loss or damage that may arise from the service or work provided.

  • My Girl Friday Ltd is not GST registered.

Payment Terms

  • Unless otherwise agreed, the services of My Girl Friday will be charged at an agreed rate of $60 p/h NZD and will be billed in 15 minute increments, with a minimum charge of 15minutes.

  • Invoices for our ad-hoc/casual rate will be issued on the 1st of each month via email to the client, and payment is due 14 days from the date of invoice.

  • Invoices for My Girl Friday’s monthly Virtual Assistant and Social Media Packages will be issued in advance of work being undertaken. Payment is upon receipt of invoice.

  • My Girl Friday's VA packages of blocked hours are valid for 1 month from the date of purchase.

  • My Girl Friday's website packages require a 50% upfront deposit before any work is undertaken. The remaining 50% payment is due prior to your website going live.

  • Any additional costs incurred (e.g. postage and courier fees, stationary and printing) will be charged separately to our hourly rate and packages.

  • Payments are to be made via bank transfer to the nominated bank account (or via PayPal for clients based outside of New Zealand).

  • Overdue invoices may result in interest being charged at the rate of 2% of the total outstanding monthly amount.

  • In the event of a contract being cancelled/terminated, the client agrees to pay for all work completed up to that point.

Please ask to view our separate Terms of Service with respect to website design.

These Terms of Service were last updated on 20 April 2018.